How to Sign Up on Uber Eats for your Restaurant

So you want to sign your restaurant up for Uber Eats but don’t know where to start. In the following blog, we’ll break down the simple steps for getting your restaurant registered on the platform, along with other perks of becoming a partner—including promotions, advertising, and the loyalty program.

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Given that Uber Eats is already a household name, the third-party app is a great way to bolster your discoverability as a restaurant. In fact, Uber Eats is available in 500-plus cities and 24 countries! Even if you’re already signed up for another delivery service or an Uber Eats competitor, the average customer has at least two food delivery apps on their smartphone, so it’s best practice to feature your restaurant on more than one app. Click HERE to learn Why your restaurant should be on more than one food delivery service (even despite the headache of high-fees).

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How to Register for Uber Eats

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1. Go to the Uber Eats website and click “add your restaurant”

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2. Fill out your restaurant's information
Uber Eats will provide you with the following prompts:

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Once you’re on the Uber Eats for Restaurants page, fill out your restaurant name, address, name, contacts, and business type and press submit. Make sure the email address and mobile number are still active or can be contacted. Continue by clicking the Submit button.

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Wait for Uber Eats to contact you to confirm your partnership

After you fill out the form, Uber Eats will reach out to you to set up a partnership after assessing that your restaurant is a good fit for the platform. To cover the cost of the software, you’ll have to pay a one-time activation fee of $500 that covers the account set-up, professional photography as well as the initial account management and support for the platform. 

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Pricing & Fees

On average, restaurants pay a 30% commission fee on orders, compared to 15% if you use your own delivery staff. Delivering with Uber delivery allows you to expand your delivery zone with access to a network of delivery people while in-house delivery lets you keep control over your delivery method, drop-off experience and customer delivery fees. There is also the flexibility to switch between in-house delivery and connecting with delivery people on the platform when you deliver through your staff. 

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Alternatively, the pick-up option allows your customers to order ahead with a lower commission fee (6%) for your restaurant, which is a win-win for both parties. However, this option would not be available if you’re operating a virtual restaurant. If you’re still unsure on which is the best delivery model for your restaurant, here’s an article on the pros and cons of third party delivery services vs. in-house delivery that may help. 

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For eligible restaurants, setting up your Webshop page on Uber Eats allows your customers to place delivery and pickup orders right from your website. Once you’ve signed up to be an Uber Eats partner, all you have to do is to log in to your Uber Eats Manager app and select the Webshop section and you’ll be able to find a step-by-step guide on how to set up your Webshop page and more details on pricing. For orders that your restaurant receives via Webshop, you only pay 25% for the Uber delivery orders, or 6% for self-delivery and pick up orders. 

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After your restaurant is registered with Uber Eats (or most other third-party apps), you can use the Order Manager within Hubster to manage all orders in just one tablet. If you’re not yet a Hubster partner, fill out the form below to get started with Hubster! 

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